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Frequently Asked Questions

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What exactly is Talent Maze?
Talent Maze creates a forum that allows Employers to leverage the global market of external search firms, while at the same time streamlining their process and decreasing administrative demands.  The concept creates a supply and demand driven marketplace where Employers are able to access the best Recruiters and ultimately the best candidates, all over the world.

How much does it cost to use Talent Maze?
Talent Maze is always a free service to Employers.  In the event of a hire, Employers only pay whatever placement fee they agreed to pay when they first posted their requisition.  Talent Maze is free to Recruiters until they make a placement.  In the event of a placement, Talent Maze retains 20% of the placement fee from the Recruiter as a cost of leveraging the marketplace.

What types of guarantees are made on placements?
Talent Maze guarantees all placements for ninety (90) days from the New Hire's start date.  If a New Hire terminates employment within the first 90 days, Talent Maze issues a full refund to the Employer.  Talent Maze must be notified within the 90 days of such a termination.  Notifications after the 90th day of employment will not be honored.

How does Talent Maze account for OFCCP regulations?
Talent Maze acknowledges Employers who work with the United States Federal Government may be required to be OFCCP (Office of Federal Contract Compliance Programs) compliant.  As such, Talent Maze has built our technology around being fully OFCCP compliant for our customers.  While Talent Maze will capture and retain OFCCP data on an as requested basis by Employers, we highly encourage federally regulated Employers to independently capture and retain this information for all candidates screened or submitted within and outside of Talent Maze.

How does Talent Maze’s non-solicitation agreement work?
Talent Maze highly discourages Recruiters from recruiting employees out of Employers with whom they work through the Talent Maze system.  By submitting candidates to Employers, Recruiters agree to the following non-solicitation terms: "Marketplace Recruiters" agree to not solicit employees from Employers for whom the Recruiter has placed a candidate through Talent Maze in the past year.  "Enterprise Recruiters" agree to not solicit employees from Employers for whom the Recruiter has submitted a candidate through Talent Maze in the past year.

We hire people with very specialized skills sets or in a high demand industry.  Will I really get quality candidates?
One of the most significant values of Talent Maze is the ability to connect Employers with very specific needs to Recruiters who either already have those type of candidates in their active pipeline or who specialize in that industry or skill set.  By using Talent Maze, Employers are leveraging literally thousands of external Recruiters they would neither have the time nor the desire to engage individually.  The power of the marketplace cannot be overstated.  Think about how companies like eBay™ and AutoTrader™ have transformed the car and other merchandise buying and selling experience.

What if we already have a submitted candidate in our database / ATS?
The first Recruiter to submit a specific candidate to a requisition retains the rights to that candidate specifically for the requisition in question for 180 days from the date of submission.  Subsequent submissions from other Recruiters using the same candidate through Talent Maze are disqualified.  If an Employer confirms the candidate in question already exists within their internal database / ATS, the Employer has the option of rejecting the candidate through Talent Maze and specifying the reason for the rejection as appropriate.  Recruiters are not entitled to the rights of a candidate who already exists within an Employer's database / ATS.

What is the Talent Maze "Reputation Score?"
The "Reputation Score" is a patent-pending algorithm summarizing and simplifying a variety of quantitative and qualitative metrics related to Recruiter's usage of the Talent Maze marketplace.  The "Reputation Score" is an easy way for Employers to identify the most reputable, consistent and successful Recruiters in the marketplace.

How do I keep from being overwhelmed with under qualified candidate submissions?
Talent Maze believes the "Reputation Score" will incent Recruiters to submit only qualified candidates.  (Recruiter’s "Reputation Scores" are diminished by submitting unqualified candidates, by not receiving candidate’s permission before submission and by spamming Employers with numerous candidates.)  Additionally, Recruiters may be banned from the marketplace for unprofessional or unethical behavior.  Employers also have the option of blocking individual Recruiters from contacting them or submitting candidates to them through Talent Maze.  In spite of these options, there may be some Recruiters who submit too many marginally qualified and / or disinterested candidates.  In those circumstances, please contact Talent Maze.  Talent Maze takes confidentiality and professionalism very seriously and will work expeditiously to correct the problem.

I do not want to be solicited directly by Recruiters.  How does Talent Maze protect my confidentiality?
As an Employer, your contact information will not be disclosed to members of the Talent Maze marketplace.  Talent Maze has designed an internal communication system in order to maintain the anonymity of Employers.  You can communicate exclusively through the Talent Maze system and maintain your confidentiality or you may choose to share your contact information with specific Recruiters.  Either way, the power to control the style and frequency of communication with Recruiters is in your hands.

What if I only want to work with certain recruiters and not the entire marketplace?
Talent Maze empowers Employers a variety of ways, not the least of which is by enabling Employers to select on a requisition-by-requisition basis which Recruiters have access to their openings.  Each Employer has the option of building a "Preferred Vendor List" unique to them within the Talent Maze system.  Subsequently, Employers may choose to only open requisitions to Recruiters on their "Preferred Vendor List," only to Recruiters who have at minimum "Reputation Score," only to Recruiters who meet minimum industry and/or functional expertise, or to the entire marketplace.  Regardless of the outcome, complete control over who works on which requisitions rests in the hands of the Employer.

How do I block a Recruiter from contacting me through Talent Maze?
Employers have the option of blocking specific Recruiters from contacting them within the Talent Maze system.  As an additional line of security, please contact Talent Maze, and let us know of any circumstances where you need a Recruiter barred from contacting you or banned from the marketplace.  Talent Maze takes confidentiality and professionalism very seriously and will work expeditiously to resolve the situation in a mutually satisfactory way.

What happens if multiple recruiters submit the same candidate?
It is not uncommon for candidates to be represented by more than one Recruiter.  All candidate submissions are time / date stamped by Talent Maze.  The first Recruiter to submit a candidate to a specific requisition is given credit as the representative of that candidate to the job requisition in question.  Talent Maze does not condone blind submissions of candidates (i.e., the Recruiter in question has not received permission from the candidate in question to be submitted to the requisition in question) and will disqualify such submissions and potentially ban such Recruiters from the marketplace.

How do I post new requisitions?
From your "Employer Dashboard," simply click the "Create New Requisition" button or choose "Create New Req" from the "Requisition" menu at the top of the screen.  Either option will take you to the "New Talent Requisition" screen where you can enter the particulars of the job in question.  Please note: once the requisition is submitted, the placement fee amount entered and requisition title are locked.  In most cases, the placement fee offered may be increased (but not decreased) after the requisition's initial creation.  All other data fields are editable.

How do I edit requisitions after I have posted them?
From your "Employer Dashboard," simply hover over the title of any open requisitions and select the "Edit Requisition" button or choose "Edit Req" from the "Requisition" menu at the top of the screen.  Either option will take you into the content of the requisition where you can modify the particulars of the job in question.  Please note: once the requisition is submitted, the placement fee amount entered and requisition title are locked.  In most cases, the placement fee offered may be increased (but not decreased) after the requisition's initial creation.  All other data fields are editable.

How do I put "on hold" or cancel requisitions?
When you enter an open requisition, two of the options listed on the page are "cancel" and "on hold." Canceled requisitions can be reopened at a later date.  Similarly, requisitions put "on hold" can be reopened on canceled.  However, they differ from "canceled" requisitions in the fact that the position is still open, but Recruiters cannot submit additional candidates.

How do I review candidates submitted against my open requisitions?
Talent Maze will notify you via email when you have new candidates submitted to your open requisitions.  Additionally, when you first log into your "Employer Dashboard," the default view shows you all of your open requisitions and how many pending candidates you have for each (you can also access this information by simply clicking the "Open Reqs" option from the "Requisition" menu at the top of the screen).  From this screen you can review, advance, or reject submitted candidates.

We have multiple internal Recruiters.  How do you handle multiple users?
Talent Maze is designed to accommodate multiple users from the same company.  Users share a corporate profile and other common features, yet retain their individual access and pipeline of requisitions (Employers) or candidates (Recruiters).  We highly encourage users to share the value of Talent Maze within their organizations.

When and who do we pay when a placement occurs?
Once an Employer makes a placement using Talent Maze, Talent Maze issues an invoice to the Employer for the full placement fee agreed to at the time the requisition was posted.  Talent Maze guarantees the placement for ninety (90) days after the New Hire's start date.  On the 91st day from the New Hire's start date, Talent Maze pays 80% of the placement fee to the Recruiter who referred the candidate.  Talent Maze retains the remaining 20% of the placement fee.

How long are we obligated to pay for a submitted candidate?
The first Recruiter to submit a specific candidate to a requisition retains the rights to that candidate specifically for the requisition in question for 180 days from the date of submission.  If an Employer hires the candidate for any position within 180 days from the date of submission, the Employer is obligated to pay the placement fee listed for the original position to which the candidate was submitted.

What are the terms and conditions of using Talent Maze?
For more information on the terms and conditions agreed to when creating a profile on Talent Maze, click here.  Talent Maze reserves the right to change the terms and conditions at any time, but will notify all registered users when it does so.

How does your referral program work?
Talent Maze is growing and we would like your help spreading the word to other Employers.  They say relationships and networks are worth their weight in gold.  We could not agree more.  When a referred Employer joins the Talent Maze network, our goal is to reward the referring party.  For more information regarding how you can make money by referring your network to Talent Maze, click here.
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